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28 Aug, 2019

Expert Tips On How To Find A Good Removal Company

With hundreds of removal companies being present on the internet, finding a reliable one is a massive challenge. As almost everyone is claiming to be professional and expert, it becomes impossible to pick one. But there are a few ways that can help you in identifying a reputed removalist in Adelaide.

Thorough research is the key to finding the right removalists. Whether you are moving to the next suburb or across the state, the challenges are more or less the same. And only an experienced professional can deal with such problems and provide you with an instant solution. In this post, you will find some useful tips on finding a good removal company. Let’s have a look.

1. Ask For Recommendations

The best way to find a good removal company is to ask for recommendations. Check with your family, friends and neighbours if they can suggest any names. You might find a not-so-popular but efficient company that can execute the entire moving process professionally. Most of the people assume that only big companies are the best, but that is far from the truth. Many small organisations provide high-quality and reliable service.

All you need to do is to gather more information about the companies recommended by your friends and family. You can read customer reviews or have a word with their customer care representatives who can resolve your queries related to their pricing policy, services, etc.

2. Read The Reviews And Get Some Feedback

Another effective way is to go to the official website of the companies you have selected and read the customer reviews and feedback. By reading the reviews, you will be able to know a lot about the removal company such as are they proficient, are they adequately trained, do they have hidden charges and so on. Moreover, you can also contact some of their previous customers and meet them in person, or at least have a word on the phone.

3. Ask For A Pre-Move Survey

Once you have shortlisted a couple of removal companies, ask for a pre-move survey. A surveyor or trained professional will come to your place to analyse all the belongings that need to be moved, and they will quote a price. This will help you understand which company is suitable for your budget. This process also helps you to explore the company and check whether they are capable of fulfilling your specific requirement or not.

It is always good to hire a removals company in Adelaide who has at least 3-5 years of experience in moving all types and sizes of belongings from one place to another. If you want to move across the city, consider hiring interstate removalists because they can handle the complicated involved in long-distance moves.

4. Find Out The Total Experience In This Domain

If you are looking for a perfect removalist in Adelaide, always remember that perfection comes from experience. The moving process is complicated and involves numerous challenges that need to be resolved instantly. Experienced professionals can tackle such a situation perfectly as they are familiar with such problems. When it comes to packing all your belongings in the least amount of time, handling delicate items and loading heavy furniture perfectly, experience becomes a vital factor.

5. Make Sure That Your Company Is AFRA Approved

Australian Furniture Removers Association (AFRA) is the body that regulates the removal industry in the country. They approve only those removal companies that have the required equipment, trained staff, vehicles, and all other factors needed for a smooth moving process. If a company is AFRA approved, it means they are professional, reliable and aware of all the latest industrial and legal aspects.

6. Stay Away From Low-Cost Quotes

You must not get attracted to those removal companies that offer the lowest quotes because low price does not guarantee a high-quality service. Moreover, they often keep their cost low to attract clients and later apply many hidden charges. Quality of service, experience of professionals and customer service can be the parameters which can help in judging a company, but low price is certainly not a deciding factor.

7. Can They Fulfil Your Specific Requirement?

Talk to the removal company and find out if they are capable of matching your specific requirements. You should ask about what particular strategies do they have to protect your expensive furniture while moving. Also, understand how they will handle delicate items and load the heavy appliances in the moving truck. Inquire about the boxes and materials they will provide.

8. Look For The Hidden Cost Policy

A reputed removals company in Adelaide will never charge their customer with any hidden charges. They keep the transparency when it comes to payment and mention every cost before the moving day. So, if you find a company that asks for a hefty payment in advance, the chances are that it is not a reliable company.

9. Analyse Their Customer Service Standard

Quality of customer service is also a vital parameter to judge a good removal company. If the professionals can clear your doubts confidently, answer all your queries, and are polite and friendly, then it must be a credible company that has client-centric policies. Customer service is the first point of contact, and a good company will always have well-trained people as executives.


A good removal company can make all the difference between a smooth experience and a complete disaster. So, you need to be watchful while choosing your removalist. The tips mentioned here can come handy in selecting a reliable removalist in Adelaide. The moving process is more than just packing and loading your belongings. A reputed removalist always supports the customer and provides quality advice.